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Sump Pump Repair & Installation Services

The staff at ServiceMark understand how important it is to have a functioning sump pump. We offer comprehensive sump pump repair and installation services to homes in Maryland, Pennsylvania, and Delaware. You can trust our team of emergency plumbers to deliver the right sump pump services with our extensive knowledge and experience. Our technicians receive more than 100 hours of technical training each year, which guarantees that when you call us, we’ll get the job done right.

When a ServiceMark professional arrives at your home, they will assess the issue with your sump pump and present repair, installation, and maintenance options. We are committed to finding a solution that best fits your needs and budget. We service and repair most brands of sump pumps and come prepared with all the necessary equipment from the start. Give our staff a call by phone at (302) 367-7915 to talk with a specialist about your plumbing issue.

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What Is a Submersible Sump Pump?

A submersible sump pump is a pump that is placed below water at the base of the sump pit. Since this pump is immersed in water, you will need a larger sump pit to accommodate it. This type of sump pump produces minimal noise because it operates underwater. Working underwater also helps cool off the pump’s motor, helping protect it against overheating. This is especially useful during times of heavy rainfall or storms when your sump pump may be working extendedly.

If you need help performing a sump pump repair, our team of certified plumbers recommends installing a submersible sump pump because they are more powerful than pedestal sump pumps. They also pump more gallons per hour than a pedestal pump and can pump out any debris or trash in the sump pit. While submersible sump pumps are usually pricier than the pedestal pumps, the large selection of features makes it worth the investment.

What Is a Pedestal Sump Pump?

If a sump pump pit is narrow or shallow, this is a sign that you own a pedestal sump pump. These pumps have their motor located out of the water so that they can fit in the sump pit, which can make them louder to operate than submersible pumps. Homeowners choose to install and repair pedestal sump pumps because they are durable and will hold up well to the wear and tear that comes with protecting your basement. However, they cannot filter out any debris or trash in your sump pit and are prone to overheating.

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5 Common Sump Pump Issues & Troubleshooting Methods

If you are having issues with your sump pump, it could be disastrous. The best solution to any issue is to be informed beforehand, so read up on these 5 common sump pump issues so that you can know what to do in case your pump were to ever fail for some reason.

1.) Water Missing in Sump Pump Pit

When there is water missing from the sump pit, the pump will still seem like it’s working, but will not actually be doing its job. Missing water indicates incorrect sump pump installation or that it isn’t linked to a drainage system. 

If you don’t see water in your sump, get your drainage system inspected and/or fixed. A sump pump needs a drainage system to effectively work.


2.) Blockage in Sump Pump Switch

If your sump pump doesn’t have a lid, it can easily get clogged. This can slow down your pump’s process—or stop it altogether. Pumps get clogged by dirt and debris from the sump pit or the parts of the motor may get dirty over time. Sometimes, your pump’s switch might become jammed, which will also stop the pump from working. If you suspect a clogged switch, it might be time to call our licensed plumbers to perform a sump pump repair or replacement. Moving forward, ensure that your pump is covered with a tightly sealed lid to prevent debris.

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3.) The Capacity of the Sump Pump Is Too Low

Your sump pump can get overwhelmed if the job of draining out water is too much to handle. This happens when pumps don’t have enough power to handle how much water is pouring in, which can happen during storms and heavy rains. That’s why quality matters when it comes to sump pumps. Cheaper models are bound to burn out or fail eventually, and a high volume of water can speed up that process. To avoid water damage in your basement, you will need to perform an installation or repair on your sump pump and purchase a battery backup for emergencies. 


4.) Clogged Drainage Pipes

A clogged drain pipe or discharge line can cause your sump pump to fail.  This also happens when lines freeze. It’s important to ensure your pump’s discharge line is clear and covered to avoid freezing or blockage.


5.) The Sump Pump Is Not Receiving Power

Sump pumps operate using electricity, which means that if there were to ever be a power outage, your basement could be at risk of flooding. To help ensure that your house remains safe and free of water damage, always have a backup battery-operated sump pump.

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Types of Sump Pump Noises

Sump pumps can be pretty noisy when they operate, but there are certain noises to watch out for that can be an indicator that something is amiss. 

Rumbling Noises

If you hear a rumbling motor sound, this is a sign you have an older sump pump or that it is vibrating against the wall of the pit when it operates. You can try installing a rubber stopper to the pump to avoid the vibrating sound or lubricate the motor of the pump.

If these troubleshooting methods do not work, you will need to invest in a sump pump replacement or repair to eliminate the noise in your basement. We offer repair services for pedestal and submersible sump pumps in areas such as Ardmore, Easton, Newark, Upper Darby, and Conshohocken. Our team has the tools and replacement parts necessary to repair your sump pump.

Rattling Sounds

Rattling noises from your pump are usually nothing to worry about. They are caused by the movement of water through the pipes. This noise can be muffled by a layer of insulations wrapped around the pipes if they’re above water.

Dinging Noises

If you hear electronic dinging or beeping noises, there may be an alarm for your sump pump or battery backup system. Regardless, hearing a dinging means that you should investigate the alarm as it alerts you that your sump pump is not turning on, pumping out water fast enough, or the battery is almost out.

Sump Pump Repair & Replacement Solutions

Sump pumps are essential to prevent your basement from flooding and water damage. If you live in a climate with heavy rain or snow, have had water problems in the past, or live in a house built on a flood-prone plot, it is best to invest in a sump pump installation service. If you already have a pump, make sure to get it checked regularly.

The last thing you want is for it to break down when you need it most. We offer sump pump repair and installation services in areas such as Lansdowne, Elkton, Wilmington, Upper Darby, Newark, Denton, and Ardmore. In addition, our team of licensed plumbers offers other types of plumbing services such as water softener installation, water heater repair, drain cleaning, and water line replacement. The licensed technicians on our team are committed to keeping your basement dry to prevent mold growth and water damage. Give our team a call by phone at (302) 367-7915 to schedule an appointment.

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